Last updated: 2025

This Privacy Policy explains how SparkMore, a platform, operated by RAWSTAR Sagl, based in Switzerland, collects, uses, stores, and protects your personal data.

By using our services, you agree to this policy and the processing of your personal data as described below.

1. Who We Are

SparkMore

is a SaaS platform designed to automate lead generation and communication processes, particularly for the real estate sector.
Our company is registered and operates under the laws of Switzerland.

Website: www.sparkmore.ch

2. What Data We Collect

We may collect the following categories of data:

User Information: name, email address, phone number, company name, account credentialsClient Data: leads or contact details uploaded or managed via the platformUsage Data: login times, user interactions, IP address, browser type, device dataContent Data: messages, templates, automations created or managed via the systemThird-party integrations: Data from LinkedIn, Google, email services, and CRM tools when connected

3. How We Use Your Data

We use your data to:

Deliver and improve our servicesAutomate your workflows, messages, and lead managementPersonalize your user experienceProvide support and respond to inquiriesEnsure platform security and monitor usageComply with legal obligations

We never sell your data to third parties.

4. Legal Basis for Processing (GDPR & Swiss Law)

We process your data on the following legal bases:

Your explicit consent (e.g. for newsletters or integrations)Performance of a contract (use of the app)Our legitimate interest in providing and improving the platformLegal compliance (Swiss and EU data protection laws)

5. Data Storage and Security

All data is stored on secure, encrypted servers located in the EU and/or Switzerland.We implement strict technical and organizational measures to prevent unauthorized access, data loss, or misuse.

6. Third-Party Services

We may use third-party processors (e.g., cloud hosting, email providers, analytics tools).
All providers are GDPR-compliant and under strict contractual agreements.

7. Data Retention

We retain user data as long as necessary to provide our services, or until the account is deleted. Backups and logs may be retained for up to 6 months after deletion for security and auditing purposes.

8. Your Rights (under GDPR and Swiss Law)

As a user, you have the right to:

Access your dataRectify incorrect or incomplete dataDelete your data (“right to be forgotten”)Object to or restrict processingWithdraw consent at any timeFile a complaint with the Federal Data Protection and Information Commissioner (FDPIC) or your national data protection authority

9. International Transfers

If we transfer data outside Switzerland or the EU, we ensure such transfers are legally protected through standard contractual clauses or equivalent safeguards.

10. Cookies and Tracking

Our platform uses cookies and tracking tools for:

Session managementAnalyticsImproving user experience

By using the platform, you consent to the use of cookies as described in our Cookie Policy.

11. Changes to this Policy

We reserve the right to update this Privacy Policy at any time.
We will notify you via email or platform notice in case of material changes.

Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact: [email protected]

Operated under Swiss Data Protection Law